Craig Glenn Judson

SUMMARY
More than 10 years of experience building, trouble shooting and repairing computers. Good customer service skills.

COMPUTER SKILLS
Core Competencies
• Antivirus Installation and Virus Detection
• Backup Maintenance
• Appropriate Driver Search and Installation
• Network Troubleshooting
• Patches Installation
• Data Recovery
• Hardware Procurement
• Windows System Cleaning
• Training of software amongst both home users and business environment
• Remote Support
• Software Platforms: Windows XP, Windows Vista, Windows 7, Windows 8,8.1, Windows RT, Mac OSX, Microsoft Office, WordPress

EXPERIENCE
Voice & Data Cable Technician 6.1.2005
B.M.I. Communications
• Responsible for running new cabling in new or existing buildings.
• Termination and testing of new cabling.
• Responsible for testing and troubleshooting of cable.

Computer Repair Technician 11.1.2009
Tri County Computers
• Determine users’ technical needs and provide them with appropriate solutions
• Install hardware, software and device drivers on standalone computers
• Install and configure computer networks including LAN and WAN
• Manage network configurations to ensure that all computers on a network can communicate effectively
• Test computers peripherals, hardware and software to ensure that they are working appropriately
• Upgrade software, patches and operating systems on a continuous basis
• Troubleshoot hardware and software problems
• Virus/Spyware removal
• Training new employees

Senior Computer Repair Technician / Manager 7.1.2013
Cyber Computer Technology, Inc.
• Determine users’ technical needs and provide them with appropriate solutions
• Install hardware, software and device drivers on standalone computers
• Install and configure computer networks including LAN and WAN
• Manage network configurations to ensure that all computers on a network can communicate effectively
• Test computers peripherals, hardware and software to ensure that they are working appropriately
• Upgrade software, patches and operating systems on a continuous basis
• Troubleshoot hardware and software problems
• Data Migration
• Virus/Spyware removal
• Training new employees

EDUCATION
Grand Blanc High School 1988-1991
Grand Blanc, Mi.
• High School Diploma